Services of private mediators on the rise as tight labour market conditions continue
A tight labour market, tough economic conditions, and restructurings are driving a rise in the demand for the services of independent employment mediators.
While the Ministry of Business, Innovation & Employment offers a free mediation service, sometimes lengthy wait times mean many people are taking the private option.
Figures supplied by MBIE to Nine to Noon show that as of 28 May, the average wait time for an offer from Employment Services for a mediation date is 44 working days or 8.8 weeks.
That compares with 30 days for in the 2023/24 year and 19 days for 2022/2023. It says requests for collective bargaining support and strike negotiations are offered immediate support.
MBIE also has an Early Resolution service that offers a rapid, informal alternative to formal mediation. Danny Gelb is an employee advocate and mediator based in Tamaki Makaurau.
