Photo: RNZ / Samuel Rillstone
During the years-long Royal Commission of Inquiry into Abuse in Care survivors often referred to the difficulty they had in getting access to the information held about them.
One of the inquiry's recommendations was to set up a website to help people know how to get any files or records from the organisations involved in their care or guardianship. Survivors wanted it to be independent of the government, so the Citizens Advice Bureau was commissioned to create it. Kōnae is now up and running and since its launch earlier this year has had more than 40,000 page views and more than 1000 requests for records sent through its online form.
The CAB's deputy chief executive Andrew Hubbard joins Kathryn to talk about how it works.
