Air New Zealand
Business commentator Rod Oram
Business commentator Rod Oram joins Kathryn to talk about the continuing, large loss of talent from Air New Zealand's senior executive ranks, stock markets here and abroad are racking up their first… Audio
Air NZ's Chief Finance Officer resigns
Air New Zealand chief commercial and customer officer Cam Wallace has resigned. The airline says his role will not immediately be replaced, and the company's chief executive, Greg Foran, will take… Audio
Air NZ boss hopes disruption will not be 'lengthy and difficult'
Air New Zealand has been preparing for how it will operate under Level 3 and Level 2 conditions.
The airline has rolled out a mandatory mask-wearing policy for all flights leaving Auckland.
… Video, Audio
Air NZ admits being unprepared for Covid-19 disruption
Air New Zealand has admitted it was unprepared for the disruption wrought by Covid-19 and overwhelmed by the number of people seeking refunds.
A select committee at Parliament this morning heard the… Audio
Airlines wrestle with managed isolation pressures
Air New Zealand says some international passengers with bookings already made, will be affected by its move to pause bookings for at least the next 3 weeks, and it can't rule out there being further… Audio
Air NZ temporarily suspends incoming international bookings
Air NZ has agreed with the government to put a temporary hold on new international bookings to NZ, for a period of 3 weeks, to ensure there is enough quarantine space for all returning citizens, and… Audio
International air crew rules another weak link: epidemiologist
As the heat comes on the government over quarantine and managed isolation facilities, questions are being raised over the rules applied to international airline crew and the risk of bringing Covid-19… Audio
Air NZ changes tack on credits for customer's family
After Checkpoint's story on cancelled flight credits, Air New Zealand changed its policy so the owner of credits can choose who they're used for.
It also refunded extra money Alexa Bell had to pay… Video, Audio
'Not enough cash in the bank' for refunds - Air NZ boss
Air New Zealand chief executive Greg Foran has told Checkpoint refunding all customers for cancelled flights would ground the airline for good.
The national carrier is losing $5 million a day and is… Video, Audio
Customer 'flabbergasted' at difficulty of using Air NZ credits
Air New Zealand cannot afford to offer refunds to everyone impacted by flight cancellations during the Covid-19 outbreak without dipping into its $900m government loan, Air New Zealand's chief revenue… Video, Audio
Air NZ sorry to customers over cancelled flight credits
Air New Zealand is saying sorry, but the severity of its financial situation means it simply cannot afford to refund everyone without dipping into its $900 million government loan facility.
The… Video, Audio
Who's holding out on pandemic refunds?
A company many consider a national icon is refusing to refund hundreds of millions of dollars in customer cash. Why is Air New Zealand holding on to airfares for cancelled trips? Audio
Lobster industry claws its way back
New Zealand's live lobster industry is worth about $320 million annually, much of it sold to China. However, back on January 24 exports came to a halt when China shut down its Chinese New Year… Audio, Gallery
Commerce Commission receives complaint against Air NZ
The Commerce Commission has received an official complaint against Air New Zealand over its refusal to provide refunds to some passengers affected by cancelled US flights.
The airline acknowledged… Audio
Air NZ discussing wage subsidy options with Government
Air New Zealand is discussing with the government its options regarding the employee wage subsidy, as the company looks to lay off at least a third of its staff.
The national carrier is expecting a… Audio
Bail outs, empty skies - will air travel ever be the same?
Tourism and travel are in free fall. Our biggest export earner is dead. Will the industry ever fully recover? Audio
New Zealand actress in 'spirals of anxiety' over Covid-19
Kim Crossman was already into the sixth day of a self-quarantine period when it was announced on Friday that the city of Los Angeles was going into lockdown due to the Covid-19 outbreak. Audio
Air New Zealand loans
An aviation commentator says the loans being guaranteed to Air New Zealand from the government will inject some market confidence in the national carrier. Audio
Finance Minister gives details on Air NZ bail-out
The Finance Minister Grant Robertson has just been briefing media at the Beehive over the government's 900 million dollar loan to shore-up Air New Zealand. RNZ Political Reporter, Jo Moir, has been… Audio
Government loans $900 m to Air NZ
The government is moving to shore-up Air New Zealand with a loan of $900 million. Kathryn speaks with aviation commentator Irene King. Audio