Air New Zealand
Flights to Cook Islands put on hold after community covid case
Air New Zealand has cancelled a passenger flight due to depart Auckland for Rarotonga, following New Zealand's latest community case of Covid 19. The Cook Islands government is taking a 'wait and see'… Audio
Greg Foran on Air New Zealand's annus horribilis
The prospect of "travel bubbles" with Australia and the Cook Islands by April next year is a welcome shot in the arm for the Covid-hit aviation industry. It's been a rough year for airlines, including… Audio
Testing to be fast-tracked for newly-returned Air NZ worker
The Air New Zealand worker who tested positive for Covid-19 in Shanghai travelled back to New Zealand yesterday - along with the other members of their crew - on a cargo-only flight.
While in China… Audio
Air NZ axes hundreds more jobs
Meanwhile the International Air Transport Association is warning of devastation for airlines as the outlook worsens. Audio
Calls for Air NZ to start flights to nowhere in Aotearoa
There's a call for Air New Zealand to follow the initiative of other airlines who are offering the opportunity for people to enjoy the scenery and flight experience without actually going anywhere… Audio
Business commentator Rod Oram
Business commentator Rod Oram joins Kathryn to talk about the continuing, large loss of talent from Air New Zealand's senior executive ranks, stock markets here and abroad are racking up their first… Audio
Air NZ's Chief Finance Officer resigns
Air New Zealand chief commercial and customer officer Cam Wallace has resigned. The airline says his role will not immediately be replaced, and the company's chief executive, Greg Foran, will take… Audio
Air NZ boss hopes disruption will not be 'lengthy and difficult'
Air New Zealand has been preparing for how it will operate under Level 3 and Level 2 conditions.
The airline has rolled out a mandatory mask-wearing policy for all flights leaving Auckland.
… Video, Audio
Air NZ admits being unprepared for Covid-19 disruption
Air New Zealand has admitted it was unprepared for the disruption wrought by Covid-19 and overwhelmed by the number of people seeking refunds.
A select committee at Parliament this morning heard the… Audio
Airlines wrestle with managed isolation pressures
Air New Zealand says some international passengers with bookings already made, will be affected by its move to pause bookings for at least the next 3 weeks, and it can't rule out there being further… Audio
Air NZ temporarily suspends incoming international bookings
Air NZ has agreed with the government to put a temporary hold on new international bookings to NZ, for a period of 3 weeks, to ensure there is enough quarantine space for all returning citizens, and… Audio
International air crew rules another weak link: epidemiologist
As the heat comes on the government over quarantine and managed isolation facilities, questions are being raised over the rules applied to international airline crew and the risk of bringing Covid-19… Audio
Air NZ changes tack on credits for customer's family
After Checkpoint's story on cancelled flight credits, Air New Zealand changed its policy so the owner of credits can choose who they're used for.
It also refunded extra money Alexa Bell had to pay… Video, Audio
'Not enough cash in the bank' for refunds - Air NZ boss
Air New Zealand chief executive Greg Foran has told Checkpoint refunding all customers for cancelled flights would ground the airline for good.
The national carrier is losing $5 million a day and is… Video, Audio
Customer 'flabbergasted' at difficulty of using Air NZ credits
Air New Zealand cannot afford to offer refunds to everyone impacted by flight cancellations during the Covid-19 outbreak without dipping into its $900m government loan, Air New Zealand's chief revenue… Video, Audio
Air NZ sorry to customers over cancelled flight credits
Air New Zealand is saying sorry, but the severity of its financial situation means it simply cannot afford to refund everyone without dipping into its $900 million government loan facility.
The… Video, Audio
Who's holding out on pandemic refunds?
A company many consider a national icon is refusing to refund hundreds of millions of dollars in customer cash. Why is Air New Zealand holding on to airfares for cancelled trips? Audio
Who's holding out on pandemic refunds?
A company many consider a national icon is refusing to refund hundreds of millions of dollars in customer cash. Why is Air New Zealand holding on to airfares for cancelled trips?
AudioLobster industry claws its way back
New Zealand's live lobster industry is worth about $320 million annually, much of it sold to China. However, back on January 24 exports came to a halt when China shut down its Chinese New Year… Audio, Gallery
Lobster industry claws its way back
New Zealand's live lobster industry is worth about $320 million annually, much of it sold to China. However, back on January 24 exports came to a halt when China shut down its Chinese New Year…
Audio