Jessica Wilson

Consumer NZ says the Government needs to intervene to make sure that people living in earthquake-prone areas can get insurance. IAG, the parent company of insurance brands AMI and State, changed its… Audio

A local outfit is vying to replace the much-maligned ticket re-seller Viagogo. The Government has released a proposal to cap the price at which people can resell tickets so concert-goers don't pay… Audio

The forced eviction notice given to some elderly residents at the Merivale Retirement Village in Christchurch is sparking calls for a law change. So what are the current protections and agencies that… Audio

The Salvation Army has laucnhed a shopping truck in South Auckland. It's in a bid to curb the predatory lending industry. The Good Truck offers honest financial advice and quality goods sold without… Audio

The horrible truth about wet wipes. Watercare in Auckland says baby wipes are the major cause of blockages in the sewage system. An estimated 53 million wet wipes are fished out of the Mangere waste… Audio

Consumer NZ's head of research Jessica Wilson on consumer rights here, and whether New Zealand could use right to repair legislation itself.  Audio

We've been airing complaints about what couriers charge, and the service they offer - or don't - to people who live even slightly out of town. We've had a huge amount of feedback on the subject from… Audio

Jessica Wilson from Consumer NZ joins us to discuss a Wall St Journal article which suggests different customers are treated differently by companies depending on how valuable they are to business. Audio

Consumer NZ has harshly condemned most types of mechanical insurance, saying they're overly complicated and contain lots of technicalities which allow insurers to absolve themselves from paying up… Audio

The Commerce Commission is pleased that water filter company HRV been fined $440,000 for lying to customers. HRV pleaded guilty to making false claims about the benefits of its water filters and for… Audio

Nearly a third of households struggle to pay their electricity bills with many incurring fines or having their power cut entirely. A government report released yesterday shows more than 100,000… Audio

To protect the public from paying excessive fees, the Government's announced a cap of $100 to get clamps removed. Consumer advocates say they should have gone further and introduced a full ban… Audio

Consumer New Zealand thinks supermarket prices should be monitored to make sure we're not being duped. We love to buy the things on special at the supermarket, but "if that special isn't a genuine… Audio

New Zealand supermarket shoppers are among the world's keenest on a cheap deal, with $6 of every $10 spent on groceries spent on specials. That's well ahead of other countries, with people in… Audio

Jessica Wilson of Consumer NZ explains the study which found a third of rental houses on Otago are mouldy. And Christchurch is no better. Audio

It's not landlords giving tenants a tough time, it's property managers, a new Consumer NZ survey has found. Lack of heating and mould are much more likely to be reported by tenants who have property… Audio

It's one of the most popular and flexible gift cards on offer, but Consumer NZ says shoppers need to be aware of the high number of fees that aren't easily visible. Earlier this month Kiwibank backed… Audio

Jessica Wilson of Consumer NZ explains the murky world of ticket scalping and instantaneous website ticket sales. Why aren't things changing? Audio

A traveller to a Rotorua motel is outraged after finding the place in a disgusting state.  Audio