25 Jul 2025

Satellite internet provider Starlink hit by network outage

11:15 am on 25 July 2025
November 3, 2023, Brazil. In this photo illustration, the Starlink logo is displayed on a smartphone screen

Starlink is a satellite internet provider. (File photo) Photo: 123RF

Satellite internet provider Starlink has now mostly recovered after a network outage that affected some New Zealand customers.

Reuters has reported the the Elon Musk owned company was in a network outage and actively implementing a solution on Friday morning NZ time.

In a social media post, Musk noted there was an outage and said SpaceX would remedy the root cause of the problem to ensure it did not happen again.

Starlink VP Michael Nicolls said the outage last about 2.5 hours and had been caused a failure of key internal software services that operated the core network, Reuters reported.

Nicolls said the outage had now been mostly recovered.

A One New Zealand spokesperson said customers were briefly impacted by the global Starlink outage, but the "service is now back to normal".

- RNZ/Reuters

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