Craig Young
Making it easier to switch phone and internet company
The Telecommunications Users Association says mobile phone consumers need concrete action over the difficulties of switching between mobile or broadband suppliers Audio
Consumers unhappy with broadband and mobile
Consumers are becoming unhappier with their broadband and mobile services - but what's driving the decline? Audio
NZ covered in cellphone coverage black holes - tech user group
The Commerce Commission announced wants standardised coverage maps for all providers within 12 months and set definitions of excellent good or bad coverage, so customers can actually compare whats on… Audio
Commerce Commission ranks telcos and broadband providers
The Commerce Commission has released its inaugural mobile and broadband customer service rankings, focusing on how well each provider looks after customers when something goes wrong. It ranked Skinny… Audio
Disconnected: new study into rural broadband
A new study investigating the availability of reliable broadband in rural areas, and the impact this has on lives and businesses, is being welcomed by farmers. The Commerce Commission's study aims to… Audio
Phone companies looking into satellite connections
It's possible mobile phones could connect directly to satellites to erase the country's coverage black spots, and help after natural disasters.
One New Zealand, formerly Vodafone, has signed a deal… Audio
The Panel with Kathryn Burnett and Conor English (Part 1)
Part 1: Kathryn Burnett and Conor English discuss anti-terror legislation, Working For Families, and fairness when it comes to phone plans. Audio
Connecting the regions with broadband
Craig Young of the Technology Users Association, has been looking at the election policies on broadband. Audio
All eyes on NZX after cyber attacks
All eyes will be on the NZX today, with expectations that strengthened systems and back-up measures will hold firm against any further cyber attacks.
The stock exchange suffered trading halts last… Audio
Covid-19: People advised to make sure home IT fit for purpose
The Telecommunications Users Association says people need to make sure their home IT is up to date and fit for purpose as the growing threat from Covid-19 takes grip.
It's expected more and more… Audio
Short term 5G spectrum allocation to add more cost
The big telecommunications companies say early access to a limited amount of the spectrum needed for ultra-fast 5G mobile services is positive, but there's concern it will cost consumers more in the… Audio
Group of Spark Sport customers horrified by news
A group of Spark Sport customers already unhappy with its Rugby World Cup coverage are horrified the company has been given the rights for cricket games played at home. Spark Sport has beaten Sky TV… Audio
Television's days may be numbered as viewing habits change
Television's days may be numbered as the catchall word for catching up on the latest in news, entertainment and sport in the home. Audio
Concern new owners of Vodafone will cut costs
A telecommunications industry organisation is questioning the future of 5G and local call centres, after Vodafone is sold off. Audio
Vodafone NZ sold
Vodafone New Zealand has been sold by its British parent company to a consortium comprising local infrastructure investment company Infratil and Canadian firm Brookfield Asset Management for 3 point 4… Audio
Spy agency says NO to Huawei
The government's electronic spy agency has rejected Spark's bid to use technology provided by the Chinese tech giant Huawei for the new 5G cellphone network. Spark has promised to roll-out the network… Audio
Landlines powerless in a power cut
Listeners are worried about their elderly relatives who only have landlines. But those landlines may fail them in a power cut. Craig Young of TUANZ talks about the loopholes in the VOIP digital phone… Audio
Mysterious internet outages
We reported yesterday that Woodville residents are being plagued with random, undiagnosable disconnections when they use the internet, no matter what provider they use. Audio
