Sue Chetwin
Grocery Action Group on govt's plans for more competition in sector
Grocery consumer advocates says the Economic Growth Minister's announcement today about supermarkets is still not enough to shift the dial and get lower prices for New Zealanders. Grocery Action Group… Audio
Grocery Action Group on blocked Foodstuffs merger
The Grocery Action Group says a Commerce Commission decision to block the Foodstuffs merger is good news, but it won't help Kiwis struggling at the checkout. Grocery Action Group Chairperson Sue… Audio
Midday Report Essentials for Wednesday 4 September 2024
On today's episode, Woolworths is taking issue with the Commerce Commission over its claims supermarkets are making excess profits and increasing margins, the Commerce Commission says competition in… Audio
Grocery Action Group on report into supermarket sector
The Commerce Commission says competition in the grocery sector has not improved and it's planning to ramp up regulation and enforcement. Grocery Action Group chair Sue Chetwin spoke to Charlotte Cook.
…Independent panel finds Pharmac contributed to inequity
The days of the independent republic of Pharmac are over, says Health Minister Andrew Little.
The Minister was commenting on a new report into the drug-buying agency which found it has contributed to… Audio
Sue Chetwin: Consumer rights champion honoured
Former CEO of Consumer Sue Chetwin has been made a Companion of the New Zealand Order of Merit for services to consumer rights. Audio
Coronavirus: will insurance cover postponed travel?
The World Health Organisation has declared the coronavirus outbreak in China a public health emergency of international concern. Audio
Consumer NZ study finds sunscreens lacking
Summer's fast approaching and for the second year in a row, a study's found many sunscreens do not offer the protection the label suggests.
Consumer New Zealand has been testing sunscreens and once… Audio
Sue Chetwin: Consumer report shows 70% of counterfeit goods sold online
A US study released this week shows 70% of counterfeit products are sold online worth half a trillion dollars each year. Consumer New Zealand chief executive Sue Chetwin joins Jim to discuss. Audio
Low satisfaction rates for major KiwiSaver providers
Customers are less-satisified with their Kiwisaver providers than ever - and are being charged more by their fund managers. This is revealed in Consumer NZ's latest survey of all thirteen Kiwisaver… Audio
Viagogo in court, accused of misleading claims
The Commerce Commission is set to make its case against controversial ticket reseller company Viagogo at the Auckland High Court on Tuesday. In August last year the Commission announced it was sueing… Audio
Air NZ strike 'would have had a massive disruption' to tourism
The Air New Zealand engineers' strike has been called off, but just the threat of industrial action has had a big ripple effect through the tourism sector. Tourism operators have been scrambling to… Audio
Government warns banks to lift their game
An inquiry into New Zealand's banks has found they have been slow to take bad behaviour seriously and need to improve the way they monitor it, but cleared them of any serious misconduct. Audio
Consumer advocate welcomes govt action on door-to-door sales
Vulnerable consumers and the elderly can expect to get fewer knocks on the door from pushy salespeople. As part of tough new consumer protection measures the government is giving "do not knock"… Audio
Asking prospective tenants for bank statements unethical - critics
Landlords and property managers are being criticised for asking prospective tenants for their bank statements when vetting for new lets. Audio
Power struggles - unfair sweeteners to switch back?
Small electricity retailers say their larger competitors are unfairly offering enticements to win customers back once they've switched. Nearly half a million power customers switched suppliers last… Audio
Consumer NZ, First Union welcome bank ethics probe
First Union organiser Stephen Parry and Consumer New Zealand's chief executive Sue Chetwin discuss the probe into New Zealand banks' behaviour. In talking about the experience of banking staff, Mr… Audio
Kiwi banks streak ahead of Aussie rivals
New Zealand consumers much prefer locally-owned banks to the big four Australian-owned ones. Audio
Major banks scrapping ATM fees
Major banks are scrapping the fee charged when withdrawals are made from another bank's ATM. Audio
Anonymity
The right to anonymity. Sue Chetwin of Consumer NZ says you need to read the fine print to see if you have the right to say no to publicity if you win a lottery. Audio